First Michigan Bank

Privacy Statement

First Michigan Bank (FMB) is committed to protecting your private customer information. This Privacy Notice describes the policies and practices we have established to protect your privacy and enable us to share information to provide you with competitive financial products and services.

The following information describes how we collect, share, and protect your personal information.

Information We Collect

We may collect and retain non-public, personal information about you from the following sources:

Information we receive from you on applications or other forms such as your name, address, social security number, and information about your assets, liabilities, income and similar information;
Information obtained from verifying information you provide on an application or other form including current or past employers, or from other institutions where you have conducted financial transactions;
Information about your transactions with us, our affiliates, or others including account balance information, payment history, overdraft history, credit or debit card purchase information, and information obtained through Internet web servers (Internet “cookies”);
Information we receive from a consumer reporting agency, such as your credit worthiness and credit history.

Sharing Information With Our Affiliates

In order to best serve our customers, it may be necessary for certain types of information to be shared internally and with our affiliates. Having information available to FMB affiliates enables us to provide you with quality assistance and convenience for a variety of products and services. We may disclose all of the information that we collect, as described above.

Sharing With Non-Affiliated Third Parties

We do not disclose any non-public, personal information about you or our former customers to non-affiliated third parties, except as permitted by law. Examples of non-affiliated third parties with whom we are permitted or required to share your collected non-public, personal information, as listed above, include:

Companies that provide services to us such as check processing;
Providing information to assist us in processing your applications or managing you accounts such as automatic mortgage loan payments from your checking account, mortgage title and escrow companies or appraisal companies;
Reporting to consumer reporting agencies;
Complying with federal, state, or local laws, rules, and other applicable legal requirements such as subpoena, garnishment, or court order;
Companies that perform marketing or other services on our behalf;
Other financial institutions with whom we have joint marketing agreements.

In such instances when it is necessary to share your customer information, we require third parties treat and maintain the privacy of your customer information with the same degree of diligence and careful attention as is required by FMB.

Fair Credit Reporting Act Disclosure

The Bank and our affiliates are permitted by law to share with one another any information about transactions or experiences with you. Information from credit reports may also be exchanged as permitted by applicable law.

FMB has established procedures, in accordance with reasonable industry standards, to ensure information is current, accurate, and complete. If you become aware that we may have any inaccurate information, please help us correct it by contacting a Customer Service Representative at 800.462.2786 or by visiting your local Banking Center.

Security Practices to Protect Your Information

We restrict access to non-public information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public, personal information.

For customers and guests who visit our website at www.firstmichiganbank.com, we use a variety of advanced Internet security technology, including the encryption of information that is transmitted while accessing account information over the Internet.

Protect Your Accounts – Be An Informed Customer

Our Bank is committed to protecting the privacy of our customers. You can help by following these simple guidelines:

Protect your account numbers, card numbers, personal identification numbers (PINs), and passwords. Never keep your PIN with your debit or credit card as it can provide access to your accounts if your card is lost or stolen.
Use caution when disclosing your account numbers, social security numbers, etc., to other persons. If someone calls you claiming to be from the Bank and asks for your account number or PIN, you should beware. Official Bank staff will have access to your information and will not need to ask for it.

Your Privacy Option

You have the option whether we contact you regarding our products and services, as well as, how we use your credit and personal financial information among FMB affiliates. If you are comfortable with the methods in which we currently use your information, there is no need to indicate your preference. However, you may choose to opt-out. To change your privacy option:

Write to us at 2301 W. Big Beaver Rd., Ste. 525, Troy, MI 48084. Requests must include your name, address, telephone number, and social security number (or taxpayer identification number). Incomplete information may delay or possibly prevent our ability to honor your request.
Call a Customer Service Representative at 800.462.2786.
Visit any Banking Center.

If you have a joint account, a request by one owner will apply to everyone on your account. The opt-out designation, if elected, applies to your current portfolio of accounts. Our system will be updated to reflect your privacy preferences within five business days following receipt of the request with complete information.

If you have already shared your privacy preferences with us under this policy, it is not necessary to contact us again. We will continue to honor the preferences you have indicated.

Affiliates of First Michigan Bancorp, Inc. (holding company) covered by this Policy:

First Michigan Bank
Citizens First Mobile Services, LLC
CF Investment Services, Inc.
CF Insurance Agency, Inc. d/b/a CF Financial Services; d/b/a CF Agency
Citizens Commercial Insurance Services, LLC
CF Exchange Services, LLC